We've all been there – you're on a project and it just isn't going well. The customers are unhappy. The stakeholders are unhappy. Management is unhappy. And the team is REALLY unhappy. You're on a failing project.

In this session, we'll discuss why projects have problems, how to spot those problems, and how to recover and get those projects back on the right track.

You will learn:

• How unclear priorities and too much Work in Progress (WIP) can get in your way
• How to use simple metrics to measure what's going on: Flow Metrics, Cycle Time, and Lead Time
• Communication techniques for working with grumpy stakeholders and bosses